Category: Operations

Operations is all about business processes, systems and procedures.

The biggest secret to growing your service business

secrets growing service business Do you know what the biggest secret is to growing your business? When your business is small it’s easy to make sure that you deliver on all your promises, but when you start to grow the challenge is to keep control. If you do, growth is easy. If you don’t, you’ll always struggle.
Tagged with: , ,

The Ten Priorities; Priority #9: Managing your Quality

You don’t have to build Rolls Royce motor vehicles, but if your company name happens to actually be Rolls Royce, you better not build any Hyundais.
Tagged with: , ,

BQ Business Growth

The first of the 7 Big Questions: How can I Grow My Business? All the most important strategies in business that work together to create sustainable business growth on one page: Marketing, Planning, Customers, Online Marketing, Purpose, Innovation, People, Systemisation
Tagged with: , , , , , , , , , , , ,

The high’s and lows of employing people overseas

It just didn’t make any sense until I suddenly realised that Rajiv, who was born and raised in the country in north India, had probably never seen a circus
Tagged with: , , ,

Slow and Steady Wins the Race in Small Business

Small Business Competition The competition is irrelevant. Most of them start up and fall over again (85% disappear in the first 5 years), because they don’t dot the I’s and cross the T’s. If anything your competitors effectively prepares the customers for you to get it right for them
Tagged with: , , , , , ,

Outsourcing

vogons Let’s be quite clear about this. By engaging Rajiv to carry out the design and illustration work for my third book, I’ve taken work away from an Australian designer and illustrator and I’ve done so because it’s cheaper… much cheaper.
Tagged with: , , , , , , ,