Turn your customers into Raving Fans,And have them do your marketing for you
Small Business Masterminds webinar and Launceston Business Masterminds workshops:
Do your customers promote your business?
How do you find out and what happens when they do?
Webinar Guest expert presenter Adam Ramshaw from Genroe Consulting is going to help us get to the bottom of how to ensure that our customers love us so much that they’ll do our marketing for us
Webinar recording below
Resources from the Masterminds about Customer engagement
- Article about customers and creating Raving Fans that lays the groundwork for the workshop and webinar, click here
- The chapter about customers in “The Ten Truths for Raising a Healthy Bouncy Business
- Webinar worksheet
- Book summary: Raving Fans, by Ken Blanchard
- The actual book Ravin Fans by Ken Blanchard on Amazon here
- Ted talk by Chip Conley, founder of Joie de Vivre hotels: “What makes life worthwhile”
- Wikipedia about the “Net Promoter Score” system: http://en.wikipedia.org/wiki/Net_Promoter