How To Find a Great Business Coach

how to find a business coach

how to find a business coach

The three questions to ask yourself if you’re looking for a Business and Life coach

A famous university in Switzerland did a research project in the eighties to find out once and for all which of the many forms of psychological coaching, counselling and therapy methods was the most effective.

Solution Focused therapy (which is coaching), Cognitive Behaviour Therapy, Person centred therapy, Freudian, Jungian, Existential… All of them where investigated with a range of test subjects.

The outcome turned the world of therapy, counselling and coaching on it’s head.

It turned out that only a very small part of the effectiveness of a therapy engagement was related to the form of that therapy. The top three factors that influenced the outcome of therapy were:

  • The quality of the relationship between the client and the therapist
  • The length of the engagement
  • The readiness of the client to make changes

In other words, which of the various form of therapy was chosen by a client had very little to do with the outcome of therapy.

Clients who move mountains

Great coaching, business coaching, life coaching, executive coaching, is just like that. The outcome is first of all dependent on those same three factors. Right at this moment I’m working with about 10 clients. Many of those clients are moving mountains in their businesses and their lives every week. A few months into my engagement with my client Clare, she sent me an email this morning that included this sentence: “So much of my business and my life has changed in the past months, in ways that no one could’ve planned, that I find it hard to sit still”. But one of my other clients, Adrian, remains stuck more or less where he was when we started. In our session yesterday, I felt I had to point out to Adrian that something needs to change or he’ll end up disappointed in our work and his own achievements.

I am the same coach, with the same skills and experience for both of these clients, but with Clare the coaching is working and with Adrian it isn’t, at least not yet. I’m still fairly confident that Adrian will come round in the coming months and I’m hoping that my strong words to him yesterday, will have the desired effect, but it’s possible that my words fell on deaf ears and that the coaching engagement won’t have the desired outcomes for him.

The truth about how to find the best business coach

In the 12 or so years that I have been a business – life coach, I’ve learned the truth of the Swiss research project. When my engagements work, they do so because we get those three factors right and when they don’t the problem always hides in the same place.

I’ve taken this lesson to heart over the years and I’ve designed my coaching programs and my intake processes for new clients with those three factors in mind. But you need to take your own responsibility to check in on these three factors as well.

Three questions:

Ask yourself three questions:

  • Am I prepared to change? (Business change without personal change is impossible)
  • Am I prepared to give the coaching process adequate time to work? (Real change takes time)
  • Do I believe that I can build the kind of high trust relationship with this coach in which I will feel safe enough to step out of my comfort zone and stay there? (Real change always happens outside your comfortzone)

Unless you can answer those three questions with a wholehearted yes, save your money and wait until you can.

Working with a great business coach in a great coaching engagement can be one of the most life changing and rewarding things you’ll do in your career as a small business owner… As long as you take the trouble to get it right… I promise you.

More about the various forms of coaching, business support and guidance here

#FindingACoach #SmallBusinessCoach #SmallBusinessDevelopment

Looking for a business coach?  Book in for a FREE Intro session!

I offer half-hour FREE coaching and mentoring by Skype. Book in now to experience a sharp session about the state of your business and how best to move forward with focus and direction!

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AYW Business Coach for Studios and Workshops

Studios, Salons and Workshops

Watch this quick video in which I talk about some of the unique challenges that come with building a business that operates like a salon, studio or a workshop… on the face of it very different kind of businesses but there is also a really specific set of common factors.

Over the past 11 years I have coached and mentored many owners of Salons, Studios and Workshops. Studio business are all about having jobs booked in on a schedule and having to complete the job inside the schedule.  In that way a hair or nail salon operates quite similarly to a mechanics workshop (hairdressers, beauty salons, panel beaters, print studios etc). As a coach for Studios and Workshops I understand that the Studio business model has all kinds of unique challenges.

“Working with Roland has been the most productive time I have ever dedicated to myself and my business.”

(Anna Field, The Paddington Beauty Room)

Does this sound like you?

These are some of the things I often hear owners of Studios, Salons and Workshops say:

  • “As soon as I’ve finished training my staff, and they start to work out well, they leave me again.”
  • “I can never know how busy the day or the week is going to be, rostering my staff is a nightmare.”
  • “I get so many tyre kickers ringing up, they waste so much of my time”
  • “My staff just don’t care the way I do, and my customers know it.”
  • “My staff earn more money than I do.”

  • “I do everything I can to look after my staff but they walk all over me.”
  • “To be profitable we have to focus on ‘upselling’ our clients, but we just don’t seem to be very good at it.”
  • “I keep my fingers crossed every day that we don’t get too many cancellations or that we’ll have enough walk-ins.”
  • “I spend a fortune advertising the studio in the local rags, but I’m not sure it actually pays off.”
  • “I have to be on the Studio floor all day to make sure things don’t fall apart, so I can only work “on” the business at night.”
  • “I focus a lot on safety in the Studio, but I live in fear of being audited by Workcover one day.”

Click here to download my Free Guide to finding the perfect coach or mentor for you.

Running a Studio type of business can be incredibly stressful and it can feel like all you can do is react to what happens rather than pro-actively build your business. Finding and keeping the right staff is often one of the greatest challenges, industry wages are generally relatively low and hence the staff are often highly itinerant. Marketing on a tight budget and time management are also often particular challenges because of the many distractions the day brings.

“Great results require great effort and great guidance, Roland is such a guide”

(Sebastiaan de Jonge, KwikKopy Auburn)

What you can expect:

How I’ll help you build a business that stands the test of time:

  • Finding absolute clarity about the Purpose of your business and developing a comprehensive but practical business plan and marketing plan from that foundation. Know where you’re going and how you’re getting there.
  • Improving the look and feel of your business; Clients feel comfortable and trust your business is going to give them what they need.
  • Developing HR thinking and systems that make the process of hiring, engaging and keeping great staff easier. Build a great engaged team of people.
  • Implementing better bookkeeping and workshop management systems, so you know where you make money and where you lose money. Your fingers on the pulse of all the key indicators of the health of your business.
  • Strengthening sales skills throughout the business; Sales conversion rates double and triple.
  • Improving health and safety discipline and management in a practical way. Less accidents, lower premiums, less sick days.

Five Steps to Discovery

If you recognise some of those statements above and you’d like to explore how I can help you overcome some of those everyday struggles, click here to book in a free Discovery Coaching Session now as part of my Five Steps to Discovery Process, designed to help you discover and build your own Beautiful Business and Life.

More reading, books, surveys, webinars

Click here to download my Free Guide to finding the perfect coach or mentor for you.

Why It’s OK Being Small in the Business World

There is such a thing as ‘big enough’

sonic sight enough growth I read a great article today on the Leaders in heels blog by Geoff anderson from Sonic Sight, this is the link to the full article:

Geoff explains how he’s come to the conclusion that it’s right for him to keep the business small. not to grow any further.

And Geoff’s business is exactly right for him, it allows him to spend enough time with his family and to engage with the other things in his life that mater to him and hence his business sustains him (and all of those he cares about) for years to come.

I love Geoff’s insight and I believe more business owners need to have this insight. I’ve written about it in The Ten Truths for Making Business Fun as well, because I think we have been doing ourselves a big dis-service to follow the mantra: “Business must grow or else it dies”. t’s simply not true.

I’m not qualified to make judgements about the world of large business, although I do believe that our worldwide focus on growth at all cost must come to an end really soon or there won’t be a planet left, but I do know about small business and in small business there is simply no rationale to keep growing and growing… just because.

We need to grow exactly to the point that serves us and sustains us and makes Business Fun… but no further. And where that point is, will be different for everyone, and that’s how it’s supposed to be in small business.

So ask yourself… what’s “Enough” for you?

Answer that question for yourself and for your business and your life will never be the same again… I promise you.

And thanks Geoff Anderson for those great insights

How to Measure Fun in Business

TTTMBF Fun-O-Meter

Roland Hanekroot In part 1 of this series of articles, I wrote about how 3 letters – FUN – are the most important thing to focus on in your business.

In part 2 of this series, I wrote about the 4 steps to take to create REAL FUN in your business.

So in this part – part 3 – I want to talk to you about how to keep track of how much fun we are having… how to measure the fun we are having in other words.

All of us business owners know that to be able to improve on something a process or a behaviour in a business (or anywhere for that matter) you need to start with measuring the outcome of the process, otherwise you are sailing blind.

There is an old saying in business: “If you can’t measure it, you can’t manage it”.

The problem with a concept such as fun is that most people believe you can’t measure fun… it is intangible, like happiness and sadness and all those emotion concepts.

But You Can Measure Fun

Quite accurately as a matter of fact.

Let me explain:

As human beings we are actually able to put measurements to all kinds of fuzzy notions. For example if I were to ask you to think of a scale between 0 and 10, where the number 10 on the scale means that you are the happiest you have ever been and can even imagine being and 0 means that you are the opposite… depressed.

fun-o-meter You would be able to give me an answer and depending on your mood and where you were and what kind of day you’ve been having and whether the hot girl you met the other day returned your text message you might say 6.

If I came back tomorrow and asked you the same question you might say 8.

Obviously these scores are not scientific numbers in the sense that being a 6 on a personal happiness scale is something a scientist can do much with, but we can be absolutely clear that when you gave an 8 on the scale after giving a 6 on the scale the day before that the 8 means you are feeling happier than you did the day before.

This is called relative scaling. Volumes are written about the process and concepts in several streams of psychology and it turns out that we can apply the concepts of relative scaling very effectively to business management.

Richard’s Weekly FUN Rating Scale

A client of mine with a graphic design business with 6 staff, let’s call him Richard, and I designed a simple a relative scaling system based on the concept of FUN in his business.

Every Friday afternoon, Richard asks his staff to give him an anonymous rating on a scale from 0 to 100 about how much FUN the week in business has been, with 100 being that the person feels the week in business has been as much FUN as it could be and 0 is that the week has been a disaster.

Richard adds his own FUN score to the weekly rating as well. And then he averages the ratings across all the numbers and comes up with a single FUN number.

Monday Morning Staff Meeting

On Monday mornings Richard has his company wide staff meeting and the team spends 15 to 20 minutes discussing why the FUN number has turned out the way it has last week and what they can do to get the number up some increments in the coming week.

I sat in on this staff meeting recently and the question was asked: “What can we do to move the “Fun number” up this coming week. A number of people suggested that what would be really good is if a big push could be made with one particular big project that was running over time. There was simply was too much stress in the office around that project at the moment.

So Richard decided to assign a couple of extra people to that project for the week, in order to get it to completion as quickly as possible.

Richard’s business is flourishing like never before and Richard credits this consistent, disciplined weekly focus on FUN as a business measurement tool as the basis for his team’s current success.

So that is how we can measure Fun and how we apply the whole idea of Fun as our primary KPI to our business.

In the fourth part of this series (June) I am going to run through a couple of examples and pull the whole thing together and get you on your way to start having some REAL FUN yourself.

Have a go…

In the mean time, I’d love you to start thinking about how to start measuring how much Fun you are having in your business… why don’t you call a staff meeting and discuss it… brainstorm it… see what people think?

You might be surprised how even a few conversations on these topics might start to introduce a little bit more fun in your business.

For more information about to how to step out of overwhelm, get unstuck and start having Fun in Business again, click here