The 7 Habits of Highly Chilled Small Business owners
This is the fourth article in a monthly series on small business owners I have met or worked with over the years who developed beautiful successful businesses.
Stories of successful real business owners
In 35 years of doing business and working with some of the most inspiring people I’ve ever met, I’ve learned a very important lesson: Success in small business starts by building great habits. I call these practices the “7 Highly Chilled Habits” and I find they’re best illustrated with the stories of real business owners who I happen to have had the pleasure of coaching.
The articles are based on my E-book, The 7 Habits of Highly Chilled Small Business Owners. All of my books and other resources are available for free here
Highly Chilled Habit #4:
Be Thrifty With Your Time
In order to build a Highly Chilled business, you must get into the habit of always asking yourself: Is what I am doing at this moment the best use and management of my time?
BTW, You can read up on Chilled habit #1 here.
And Chilled habit #2, here
And Chilled Habit #3 here
Be disciplined, like Jacob
Jacob is disciplined time manager I’ve met in small business. Jacob started his IT business a little over 20 years ago and now he employs more than 100 people across Australia and New Zealand.
The business runs largely without him. So much so, that Jacob travels the world in style and has found time to start a new and totally different business besides his IT venture. This is the website of his IT business.
If there’s one habit that Jacob has disciplined himself to internalise, it’s to constantly remind himself of the question: Is this the best use or management of my time?
Time is the one thing you can’t buy more of
I sometimes ask small business owners what they think is the most valuable resource of their business. Generally, people mention contracts, customers, stock, equipment, IP, property or their people. While all of those things are extremely important, none are as valuable as your time. Your time, as the business owner, is the only thing you cannot buy, rent, hire, beg or steal more of. Therefore, whenever you say “YES” to doing one thing, it means, by definition, you’re saying “NO” to doing something else.
Jacob has learnt this over the years, and he’s become rigorous in applying that principle every day. Whenever Jacob is confronted with a demand on his time, he’s committed to asking himself the following 6 questions:
Does this thing HAVE to be done now?
If not by me, who else can this thing be done by?
What would happen if I say “NO” to this thing?
If I say “YES”, what will not get done?
Is doing this thing really the BEST use of my time?
What would be a better use of my time?
Thanks to this practice, Jacob has lots of time to do the stuff that matters most in his business; the stuff that only he, the business owner, can do. He can focus on the tasks that make the business grow, develop and bring in more money. Jacob’s is a Highly Chilled business and Jacob is a Highly Chilled small business owner.
Your Homework (the chilled kind)
Here’s a short exercise you could carry out to start the process of making this habit your own.
Every Sunday night or Monday morning, ask yourself: What are the three main things I want to do this week, to feel that I’ve moved forward in my business? (Remember, as a small business owner, there will always be more things for you to do than time allows.)
Practice Highly Chilled habit #4: Block the appropriate time to do those three things in your diary and only allow them to be moved in a DIRE emergency.
Are you a small business owner who’s wondering how to start playing it cool? Explore Highly Chilled habit #5 here [INSERT LINK WHEN COMPLETED].
How to become a time management ninja with two simple questions
What does it take to make a success of your small business… how can you avoid adding to those frightening statistics about failure rates of small business.
In this series of articles and associated webinars and workshops, by Roland Hanekroot you will learn the basic concepts and get the knowledge you need to become a successful ‘Business-Owner’, as opposed to a struggling ‘Business-Doer’.
The format of each episode in the “First Steps” series is to explain the basics of the topic and then in line with the principles of New Perspectives business development programs, to suggest some small simple “First Steps” you can take straight away to put the knowledge into action.
In the fourth of these articles we’ll look at Time Management and ask:
What does it take to become an efficient manager of your time?
Time Management is one of those topics that book shelves and libraries are full of.
When writing this article, I did a quick search terms for ‘time management books’ and found 20,000 titles ranging from ‘time management from the inside out’ ‘time Warrior’, ‘How to get things done’ and how to live on 24 hours or even 4 hours a day.
The trouble is, each one of these 20,000 books has a so-called’ proven method’ for mastering time management, overcoming procrastination( and laziness) and hence finding the secret to success.
So which one is best, and are there actually more than 20,000 different ways to conquer time management?
In my opinion, it really depends on how you look at it. I designed my own time management method some time ago, it was different and it worked really well for me for a while. (My patented system was based on the concept of juggling balls or balloons… “Keeping the balls in the air” and involved a white board and varying colours of ‘yellow stickies’). But really, it was just another variant on one of the many different to-do list methods…
As a matter of fact… most of the time management methods I’ve come across fall into two camps: Firstly there are the many variations on working with to-do lists.
Some of those involve a perpetual list; others involve a new list every day or every week. Some list-methods tell you to divide your tasks in 3, 4 or 6 different categories, and others suggest to just dump every action no matter how small or large in the same list. Some ask you to filter out the most important tasks and do them first, others suggest you do the one you like least first etc etc.
The second approach revolves around varying ways to manage your diary and your day: Some tell you to keep lots of blank space in your diary, some direct you to plan your day in 10 minute blocks and others ask you to just stick the “Big Rocks” in your diary.
I worked for a specialist time management consultant for a little while and part of his “IP” revolved around teaching people that every action that would take more than 10 minutes had to go in the calendar and anything smaller than 10 minutes had to go in the task list.
And you know what… I’m pretty sure all of the methods work, and that all of them are fantastic for the person who designed them.
My lazy client
But that ain’t you.
Some time ago, I worked with a client who used to beat himself up something shocking over his laziness and procrastination.
One Monday he came in to one of our sessions in a particularly foul mood. To my inquiry about his weekend, he snapped: “I didn’t get that bloody Tax return done again yesterday!”
When I asked him what had happened he responded with:
“I cleaned up the garage, I mowed the lawn, I watched the rugby game and I took my girlfriend out to lunch”. “To be honest, I have been procrastinating for weeks over this tax return and even after making the decision to get it done this weekend, I still never even made a start on it”.
“Wow”, I said, “That sounds bad. But did you enjoy yourself doing those other things?”
“Of course” he replied, “the garage really needed cleaning, the lawn was weeks overdue, the Wallabies won and my girlfriend really appreciated the attention. However, that’s not the point… I still didn’t do my tax return after making a commitment to do so”.
“I understand that you are disappointed” I said, “But tell me, have you always done your tax return?”
He pondered for a while and responded: “Yes, ever since I was 18 and my father taught me how to do it, it always feels really good completing it myself and getting some sort of refund”.
“Ok”, I said, “so you have never missed a deadline before and are you late with it now?”
“Oh no”, he replied, “I have always done it and on time and I actually have another 2 whole weeks before it has to be in… I just wanted to get it in in a few weeks early, in case something came up”
Through my smiles I responded: “Well… maybe something did come up? Maybe the lawn, the garage, the game and your girlfriend were more important this weekend? Is there actually any real reason to assume you won’t get your tax return completed in the next two weeks?”
(In case you’re interested… my client completed his tax return the next weekend… he still had a week to spare)
The two questions
You see, we only ever do something for one of two reasons:
1) We want to do it
2) We don’t want the consequences of not doing it
What my client had ‘wanted’ to do was fix the garage, the lawn and the game and spend time with his girlfriend. He wasn’t a procrastinator at all. He just didn’t particularly ‘want’ to do his tax return that weekend, and the consequences of not doing it were minimal.
So this is how I’d like you to think about time management.
As long as you are not 100% clear on what you want to do and you are not 100% clear on what consequences you fear – you will constantly confuse yourself and you’ll tell yourself you are an exasperating lazy procrastinator and that you need a better time-management system.
So, by all means… experiment with any of the well-established systems (personally I like the Steven Covey’s Urgent V Important approach) but no system is going to help you unless you constantly ask yourself: What do I want to do and what do I not want the consequences of not doing?
Give it a go… much more fun than beating yourself up… I guarantee it.
About the author and the Masterminds sessions
Roland Hanekroot is a business coach who works with Small business owners to help them have more Fun in their businesses and build businesses that sustain them for years to come.
Every month Roland Hanekroot runs a business development webinar called “The Small Business Masterminds” more information here and to register for the next webinar, follow this link: http://smallbusinessmasterminds.com.au/ The first time is free (normally $99)